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Privacy Policy

PRIVACY POLICY

Zanetto Builders Privacy Policy

Last Updated: January 4, 2025

1. Introduction

Zanetto Builders ("Zanetto Builders," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, located at zanettobuilders.com.au (the "Website").

We collect various types of information, including:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when creating an account or interacting with our services.  

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  • Payment Information: If you purchase Courses, we collect payment information, which may include your credit card details or other payment method information. This information is processed securely through third-party payment processors.

  • User Content: This includes any content you post, share, or submit through the App, such as messages, comments, and other materials.

  • Usage Data: We collect information about how you use our services, such as the pages you visit, the features you use, and your interactions with other users.

  • Device Information: We may collect information about the devices you use to access our services, such as your IP address, browser type, operating system, and device identifiers.

2. Information Collection

We collect information through various methods, including:

  • Account Registration: When you create an account, we collect the personal information you provide.

  • Website Forms: We collect information through forms on our website, such as contact forms or survey forms.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect usage data and personalize your experience.

  • App Usage: We collect information about your activity within the App, including your interactions with other users and the content you post.

  • Third-Party Services: We may use third-party services, such as analytics providers and payment processors, that may collect personal information on our behalf.

3. Information Use

We use the information we collect for various purposes, including:

  • Providing and Improving Services: We use your information to operate our website, provide the App and Courses, and improve the functionality and user experience of our services.  

  • Personalization: We use your information to personalize your experience, such as recommending relevant content or tailoring communications.

  • Communication: We use your information to communicate with you, such as sending you updates, newsletters, and responding to your inquiries.

  • Marketing: With your consent, we may use your information for marketing purposes, such as sending you promotional emails about new Courses or features.

  • Analytics and Research: We use your information for analytics and research to understand how our services are used and to improve them.

4. Information Sharing

We use the information we collect for various purposes, including:

  • Providing and Improving Services: We use your information to operate our website, provide the App and Courses, and improve the functionality and user experience of our services.  

  • Personalization: We use your information to personalize your experience, such as recommending relevant content or tailoring communications.

  • Communication: We use your information to communicate with you, such as sending you updates, newsletters, and responding to your inquiries.

  • Marketing: With your consent, we may use your information for marketing purposes, such as sending you promotional emails about new Courses or features.

  • Analytics and Research: We use your information for analytics and research to understand how our services are used and to improve them.

5. Information Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Data Encryption: We use encryption to protect sensitive information, such as payment details, during transmission.

  • Access Controls: We restrict access to your information to authorized personnel who need it to perform their job duties.

  • Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.

6. User Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request correction of any inaccurate or incomplete information we hold about you.  

  • Deletion: You can request deletion of your personal information, subject to certain exceptions.

  • Objection: You can object to the processing of your personal information for certain purposes, such as direct marketing.

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To exercise these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy. 

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Kyle@zanettobuilders.com.au

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